Secure Payments

Online payments with your credit card are 100% secure and processed by NEXI – AlphaBank or VivaWallet, a Greek online payment services company, certified by the European Central Bank. This applies to all payments for tours or services offered by the group of websites belonging to the travel agency “Planetourama – Athens Tours Greece EE”. These websites are: athenstourgreece.com / 4transfers.com / athensshoreexcursion.com / athenstaxitours.org / athensonedaycruise.com / bestgreecetours.com / lefkadatoursgreece.com / mykonostoursgreece.com / santorinitourgreece.com

All payments made using a card are processed through the electronic payment platform of “Nexi e-Commerce” of Nexi Payments Greece S.A. and uses TLS 1.2 encryption protocol encryption with 128-bit (Secure Sockets Layer – SSL). Encryption is a way of coding the information until it reaches its recipient, who will be able to decode it using the appropriate key.

secure-payment-visa

Wire Transfers

BANK DETAILS

alpha bank lopgo | best greece tours
  • Name: ALPHA BANK SA
  • Address: 14 Eleftheriou Venizelou (Panepistimiou), 105 64 Athens, Greece
  • IBAN: GR52 0140 1030 1030 0200 2017 854
  • SWIFT-BIC: CRBAGRAA
  • Account Headings: Current

Beneficiary

  • Owner Beneficiary Name: Athens Tours Greece EE
  • Address: 37 Syngrou Ave., 117 43 Athens, Greece

If you need more information or help, please do not hesitate to contact us!


Frequent Questions and Answers

  • HOW CAN WE FIND YOU AT THE ATHENS INTERNATIONAL AIRPORT ?

MEETING INSTRUCTIONS: After your landing, just follow the EXIT signs and walk outside the main gate, where your driver/guide will be waiting for you holding a sign with your name on it. It can be that there will be a lot of people waiting for their friends or relatives or even other transfer companies. Therefore, please do not go away from the main exit gate (inside the airport). Look carefully and you will see your driver/guide holding the sign with your name on it.

  • HOW CAN WE FIND AT THE PIRAEUS PORT – CRUISE TERMINAL ?

A. Cruise terminal: Piraeus port has two cruise terminals. Terminal A & terminal B. If your ship arrives at terminal A, disembark and walk outside the main gate, where your driver/guide will be waiting for you holding a sign with your name on it. If you arrive at the new terminal B, please TAKE THE SHUTTLE BUS TO TERMINAL A. It is important to do that, because the main gate of the terminal B is closed.

B. Islands Passengers Terminal: Please disembark and walk outside the main gate, where your driver/guide will be waiting for you holding a sign with your name on it.

If you have any problems please call us at 0030 6944442856.

  • SPECIAL INSTRUCTIONS:

If your aircraft or ship company makes an itinerary change or you loose your flight for any reason and you arrive into a scheduled flight or dogging on an alternate date, please do not assume that your trip has been canceled. Your reservation will be scheduled for the new date. Please send a new e-mail to reconfirm the new date or a SMS text message to the above cell phone on time.

Our times are in local time: If you have questions about your time in airport or port, please direct your questions to your plain or ship purser.

  • HOW CAN I MEET YOU AT OUR HOTEL?

Your driver or guide will ask the concierge or the receptionist and they will call you in your room. In this case we will meat you at the lobby of the hotel. If they can not find you in your room, the concierge or the receptionist of your hotel will be informed that  we will be outside the hotel front of  our vehicle waiting for you.

In big Hotels like ( Hilton, Intercontinental, Marriott, and hotels have an outside doorman), we will ask for you at the front doorman of the hotel who is standing outside the main gate. We will inform him where our driver will be waiting for you, in case you are not there. So please ask him.

  • What is the difference between a tour guide and a driver guide?

Best Greece Tours drivers can guide you till you enter the sites and tell you the main points of the history that follows the monuments. Drivers are not professional licensed tour guides so we cannot guide you inside the archaeological sites as museums and Archaeological sites are very strict for using only licensed guides (By the low). If you want a licensed guide to tour the sites with you, you can hire one as they are at most of the site available, or Best Greece Tours can arrange it for you.

  • Can we share a tour?

Yes, by posting your message in our message board (click on forum and then click on Share a tour banner) in order to find other clients wand to share with you. May be it is a great opportunity to became good friends and share the cost of the tour.

  • Will a sedan vehicle up to 4 people be comfortable, and how many luggage can we have with us ?

Taxis in Greece are licensed to carry 4 people. They all 4 can feet in to a taxi but 3 people in it will be more comfortable. You can take four pieces about 25kg each or 45×55 cm, plus two hand bags in a taxi.

  • I have lost my luggage. Will Best Greece Tours collect it for me later?

All the airlines have handling agents. They will organize for any luggage to be forwarded to your resort address.

  • I have left something in the vehicle. How do I get it back?

Please contact us on the number provided on your e-mail or above. We will then endeavor to have the items returned to you. A charge may be applicable.

  • Do you offer discounted rates for children or babies?

Best Greece Tours charges the same rate for all occupied seats (It concerns only private tours).

  • Can I have a receipt?

Your email Transport Voucher is your receipt or you can have one upon service.

  • How long is the journey to the resort?

We can inform you on your e-mail after your inquiry. These times may vary depending on the service booked, or at peak times or if road conditions are poor.

  • Can we stop off at the supermarket or to pick up property keys en route?

Only by prior arrangement with us and only if you are traveling by Private Transfer. Subject to availability, additional supplements may apply.

  • Is the transfer direct or do we stop en route?

Private Transfers are direct and door-to-door. Shared Transfers may be subject to brief stops to collect or drop-off other clients.

  • Are tours direct or do we stop en route?

Private Tours are direct and door-to-door.


Information for Travelers

Visa Requirements

Greece is part of the Shengen treaty so European Union travelers from other countries members of the treaty do not need a passport. All Citizens of European Union countries have free access. A visa is not needed for visitors from USA, Canada, Australia and New Zealand staying of up to three months. Visitors from all other countries have to obtain a visa from the Greek Embassy or the Consulate in their residence country. For duration of stay longer than 3 months, they have to obtain permission from the Aliens Bureau in Athens.

Currency Regulations

The Euro is the official currency in Greece. There is free and unlimited importing of foreign currency in Greece either in traveler’s cheques or cash. But on departure, any remaining amount that is worth more than 1.760€, in any currency, has to be declared. Money can be exchanged in any bank, exchange bureaus, some travel agencies or in some hotels. Credit cards are used almost anywhere in Greece for paying hotel or restaurant bills. You can also use them to withdraw cash from ATMs. Smart card credit cards have not been introduced yet by the local banks so take into account credit card readers are not very advanced.

Amenities

Electricity Supply

220 volts a.c. at 50 Hz. The wall sockets have two or three round holes as in continental Europe.

Telephone dialing systems

Tone and Pulse, wherever the telephone sets are able to interchange between systems.

Television systems

PAL – SECAM – M.

Water Quality

Overall, the water quality is excellent. But you have to be aware that in a few regions and on certain islands, the water is not drinkable. Then, it is preferable to ask for mineral water, even for your coffee.

Communications

GSM access networks, similar to the ones in Europe, cover the whole of Greece. Mobile phones are very popular and cheap so to avoid roaming charges could purchase local prepaid SIMs to use. You can easily find a public telephone, property of the Hellenic Telecommunications Organization (OTE), that work with a telephone card. Cards for mobile phones and for telephone booths can be purchased from kiosks, local post offices, local OTE offices, or tourists’ shops.

Country dialing code : +30

Health care and Medical Assistance

Tourists requiring urgent medical care should go to the nearest hospital emergency ward (airports and many train stations also have medical teams and first aid facilities). Those with serious illnesses or allergies should always carry a special note from their physicians giving detailed information on the treatments they are following or that may be necessary. Pharmacies (ΦΑΡΜΑΚΕΙΟ), generally follow shop opening times (approx. from 8.30am to 12.30pm and from 3 to 7pm, Monday to Saturday, but in large cities many are open throughout the day. Night time service is provided on a shift basis. Business hours and night shifts are displayed outside each pharmacy and are published in local papers. It is advisable to procure a document certifying coverage by the national health care service before departure.

Maps

There are a number of maps of the island on the market and most of them are provided free of charge by Hotels, and Travel Agents.

Newspapers and magazines

Most western European newspapers and magazines arrive in Athens on a daily basis and they are available in many places.

Time zone

Greece is seven hours ahead of Eastern Standard Time in the USA and Canada. Daylight saving time in Greece goes into effect each year usually from the end of March to the middle of October.

The weather

» Weather in Athens
» Snow forcast in Greece, for ski holidays

Currency exchange

» The Universal Currency Converter

Post Offices

All Post Offices are open from 8am-2pm Monday to Friday.

Shopping

Greece is an interesting place to shop. Greece has at least 2000 years of manufacturing unique and skilful handicraft gold jewelry. Many shops sell classic and modern gold and silver jewelry as well as antique reproduction jewelry, in 14k and 18k with diamonds and precious stones. Antique carpets and hand made silk on silk rugs, furniture, paintings and porcelain can also be found. Greece is also famous for the leather and fur, bottles, leather coats, fur coats, and mink. Other kinds of goods such as souvenirs, sponges, clothes, shoes, books, and more can be found in the many shops of Greece. And the traditional art workshops for the world famous hand made pottery’s-ceramics.

Shops opening times

Although shops are normally open from 9am to 1pm and from 3.30/4pm to 7.30/8pm, in some tourist areas they tend to stay open uninterruptedly from 9.30am to 9.30pm, allowing for slight variations from town to town. Large department stores are open throughout the country from 9.30am to 8.30pm.

Holidays and Feasts

The following is a list of official holidays, during which all departments of public services are closed:

January 1- New Year’s Day
January 6 – Epiphany
First day of Lent (movable) – in Greek is known as ‘Clean Monday’
March 25 – anniversary of the revolution for freedom against the Turkish invaders
Good Friday (movable)
Easter Sunday, Easter Monday (movable)
May 1- May Day
Of the Holy Spirit (movable)
August 15 – Dormition of Virgin Mary
October 28 – anniversary of Greece’s revolution


Opening hours and entrance fees for the archaeological sites and museums

Athens National Archaeological Museum

  • Entrance Fee: €12,00 (Summer) | €6,00 (Winter)
  • Summer Opening Hours: Tuesday: 13:00 – 20:00 | Other Days : 08:00 – 20:00
  • Winter Opening Hours: Monday : 13:00 – 20:00 | Other Days : 8:30 – 15:30

Acropolis Museum

  • Entrance Fee: €5,00
  • Summer Opening Hours: Monday : Closed | Other Days : 8:00 – 19:30
  • Winter Opening Hours: Monday : Closed | Other Days : 8:30 – 15:00
  • Acropolis of Athens: €20,00
  • Ancient Agora of Athens: €08,00
  • Kerameikos Museum: €08,00
  • Roman Agora of Athens: €06,00
  • Temple of Zeus: €06,00
  • Summer Opening Hours: 8:00 – 19:30
  • Winter Opening Hours: 8:30 – 15:00

Cape Sounion

  • Entrance Fee: €6,00
  • Summer Opening Hours: 8:00 until sunset
  • Winter Opening Hours: 8:00 until sunset

Ancient Corinth

  • Entrance Fee: €8,00
  • Summer Opening Hours: 8:00 – 19:30
  • Winter Opening Hours: 8:30 – 15:00

Delphi

  • Entrance Fee: €12,00
  • Summer Opening Hours: 8:00 – 19:30
  • Winter Opening Hours: 8:30 – 15:00

Epidaurus Theater

  • Entrance Fee: €12,00
  • Summer Opening Hours: 8:00 – 19:30
  • Winter Opening Hours: 8:30 – 15:00

Meteora Monasteries

  • Entrance Fee: €3,00
  • Summer Opening Hours: 9:00 – 13:00, 15:00 – 17:00
  • Winter Opening Hours: 9:00 – 13:00, 15:00 – 17:00

Mycenae

  • Entrance Fee: €12,00
  • Summer Opening Hours: Monday: 12:00 – 19:30 | Other Days : 8:00 – 19:30
  • Winter Opening Hours: 8:30 – 15:00

Ancient Olympia

  • Entrance Fee: €12,00
  • Summer Opening Hours: 8:00 – 19:30
  • Winter Opening Hours: 8:30 – 15:00

Floating Greek Holidays:

  • Ash Monday: Monday, the start of Lent
  • Good Friday
  • Greek Orthodox Easter
  • Easter Monday and Tuesday
  • Monday after Pentecost
tourists in the museum of acropolis